Privacy Policy

Last updated: December 18, 2025

Introduction

At Pho 68, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant locations, use our website, or interact with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (phone number, email address)
  • Order history and preferences
  • Payment information (processed securely through third-party payment processors)
  • Feedback and reviews
  • Marketing preferences and communication consents

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send order confirmations and updates
  • Improve our services and menu offerings
  • Send promotional communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

SMS Marketing and Communications

If you opt-in to receive SMS messages from us, we want you to know how we handle your information:

  • Third-Party Sharing: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
  • Service Providers: We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
  • Opt-Out: You can opt-out of SMS communications at any time by replying "STOP" to any message or contacting us directly.
  • Message Frequency: Message frequency varies. Standard message and data rates may apply.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of business assets
  • Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Pho 68

Email: info@pho68.ca

Phone: (604) 516-0168

Address: 7360 Edmonds St, Burnaby, BC V3N 0G7